Vicki Johansen
With over 12 years experience in custom paper cups, Vicki is the go-to source for advice on high quality paper cup printing across Australia.
Meet Vicki.
Vicki Johansen is the Client Happiness Manager at MyPaperCups, where she has spent more than 12 years helping businesses across Australia deliver high-quality customised paper cup solutions that strengthen their brand and customer experience.
Vicki specialises in customer service, project management and branded packaging solutions, working closely with cafés, hospitality businesses, franchises and corporate clients to ensure each project runs smoothly from design through to delivery.
Expertise in Custom Branded Paper Cups
At MyPaperCups, Vicki oversees the delivery of custom printed paper cup projects, ensuring clients receive products that align perfectly with their brand identity and operational needs.
Her work includes coordinating:
- Custom branded coffee cups
- Takeaway paper cups
- Promotional paper cup campaigns
- Large-scale cup orders for hospitality groups
- Packaging solutions for cafés and franchises
By working closely with the design and production teams, Vicki ensures clients receive efficient service, clear communication and reliable turnaround times.
Customer Experience & Client Relationships
A key part of Vicki’s role is helping businesses achieve a seamless experience when ordering branded cups.
Her approach focuses on:
- Understanding each client’s branding and operational requirements
- Providing clear communication throughout the order process
- Ensuring efficient project delivery
- Maintaining strong long-term client relationships
Through responsiveness, attention to detail and genuine care for client outcomes, Vicki helps businesses create packaging that reflects the quality of their brand.
Supporting Businesses Across Australia
Over the past decade, Vicki has worked with a wide range of businesses across Australia including:
- Independent cafés
- Coffee roasters
- Hospitality groups
- Retail businesses
- Event organisers
- Corporate organisations
Her experience helps clients confidently navigate the process of ordering custom printed coffee cups and branded takeaway packaging.
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Articles by Vicki Johansen
Vicki regularly shares insights on topics such as:
- Designing custom branded coffee cups
- Choosing the right paper cup sizes for cafés
- Tips for effective takeaway cup branding
- How packaging influences customer perception and brand recognition
These articles help hospitality businesses make informed decisions about their custom packaging and branding strategies.
Contact Vicki
If you’re looking to create custom branded paper cups for your business, Vicki and the MyPaperCups team are here to help.
- vicki@mypapercups.com.au
- 1300 721 340
- Connect on LinkedIn