Refunds and Returns Policy

  1. Goods delivered may be returned for a refund, exchange or replacement within 21 days if they are found to be faulty. The cost of returns may be refunded in whole or in part to the customer depending on the fault with the cups/lids.
  2. Goods that are damaged on delivery must be reported to MyPaperCups within 48 hours of being delivered. Goods must be visually inspected by the customer on delivery for damage and an acceptance of delivery docket completed noting any damage that resulted from delivery. Goods that are missing, delivered faulty or defective by MyPaperCups may be replaced, repaired, refunded or exchanged provided MyPaperCups is informed in writing within 21 days.
  3. Clauses 1 and 2 above do not apply to any defect in the goods caused by the fault, negligence or failure of the customer.

CUSTOMER TESTIMONIALS

George Carmody
2019-10-07T12:52:59+0000
Thanks to Vicky and the team for great service and a fantastic product from the team at Sisterelleas
Damian Corney
2019-10-03T04:10:03+0000
Great service _ we love our cups!
Heather Rogers
2019-08-01T04:28:47+0000
Fantastic service, all the way through the process and Vicki went above and beyond to ensure our cups would be environmentally acceptable at all venues. Highly recommended and thanks to Robie for his awesome speedy work too😃😄
Rory Ke
2019-06-17T05:48:32+0000
Great service from start to finish! Product looked awesome
Amireh Amirmazaheri
2019-04-27T07:07:51+0000
Working with Mypapercups is a great experience. very professional and transparent support. The team are honest, professional and very supportive. Highly recommended.
Tiffany Meteoro
2018-08-31T01:52:50+0000
I used MyPaperCups for a work event and everyone loved them Love their service! Very prompt responses and very helpful too. The quality of the cups are really good too, we love them and will definitely be using them if we need more coffee cups. Their email to let you know your order has been shipped brought a smile to everyone in the office 🙂

 

See our competitive pricing & the printed takeaway coffee cups you can use to promote your business.
Drop us some quick details and we'll send you a personalised coffee cups quote (incl. shipping).

Summary
Refunds and Returns Policy
Article Name
Refunds and Returns Policy
Description
Learn more about the MyPaperCups Refunds & Returns Policy and what you can expect when dealing with our company.
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Publisher Name
MyPaperCups
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CUSTOMER TESTIMONIALS

George Carmody
2019-10-07T12:52:59+0000
Thanks to Vicky and the team for great service and a fantastic product from the team at Sisterelleas
Damian Corney
2019-10-03T04:10:03+0000
Great service _ we love our cups!
Heather Rogers
2019-08-01T04:28:47+0000
Fantastic service, all the way through the process and Vicki went above and beyond to ensure our cups would be environmentally acceptable at all venues. Highly recommended and thanks to Robie for his awesome speedy work too😃😄
Rory Ke
2019-06-17T05:48:32+0000
Great service from start to finish! Product looked awesome
Amireh Amirmazaheri
2019-04-27T07:07:51+0000
Working with Mypapercups is a great experience. very professional and transparent support. The team are honest, professional and very supportive. Highly recommended.
Tiffany Meteoro
2018-08-31T01:52:50+0000
I used MyPaperCups for a work event and everyone loved them Love their service! Very prompt responses and very helpful too. The quality of the cups are really good too, we love them and will definitely be using them if we need more coffee cups. Their email to let you know your order has been shipped brought a smile to everyone in the office :)

 

See our competitive pricing & the printed takeaway coffee cups you can use to promote your business.
Drop us some quick details and we'll send you a personalised coffee cups quote (incl. shipping).